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The health and safety of our employees and customers is our top priority.
We have been closely following the guidelines issued from the provincial and federal governments and have modified our policies and practices in accordance with their recommendations. We will continue adjusting as the situation evolves to ensure the safety of our staff while also doing our best to continue serving you.
Our stores are open with modified store hours. Please consult our website’s store locator to see what these new operating hours are for your local Rossy store.
Our stores have been instructed to thoroughly clean and sanitize the stores throughout the day, paying particular attention to the cash counters and shopping baskets/carts. We are also implementing additional measures to ensure everyone’s safety and protection.
Here are some of the measures we have taken:
  • Hand sanitizer is available at all our store entrances.
  • Employees are asked to use hand sanitizer between transactions, to wash their hands more frequently, in addition to wearing gloves during their shifts.
  • We have added a plexiglass in front of all cashes.
  • We are encouraging our customers to practice social distancing while in store.
  • All changing rooms and public washrooms in our stores remain closed.
  • Markers have been placed on the floor to show clients where to stand while waiting to pay.
  • We ask that clients opt to use debit or credit whenever possible. We will still accept cash.
  • We are encouraging customers to use their own reusable bags and asking them to bag the items themselves.
  • We have extended our return/exchange policy to better serve our customers.
We extend our sincere appreciation to Rossy customers and staff for their loyal dedication during this challenging time.
We are in this together. Stay safe.
Michael DiTullio
President, Michael Rossy Ltd.